Pension Grievance Redress Format

1. If you have any grievance in pension matters you may take it up with your Head of Office, the pension sanctioning authority or the pension disbursing authority, as the case may be.

2. If considered necessary, you may also approach the Department of Pension and Pensioners’ Welfare, Lok Nayak Bhawan (3rd Floor), Khan Maket, New Delhi-110003, which is the nodal Department for looking into the grievances and problems of pensioners or Secretary (PG), Directorate of Public Grievances, Cabinet Secretariat, Sardar Patel Bhawan, Parliament Street, New Delhi-110001.

3.For prompt attention, all your correspondence should contain the following essential details, so that past records can be easily linked,

a. Name

b.  Full address

c.  office from which retired (name of the office may be indicated in full)

d.  Post held at the time of retirement (and scale of pay)

e.

 If pension has been sanctioned , quantum may be specified.

I. The particulars of Accounts Officer which issued the PPO

II. / The particulars of Pension Disbursing Authority, and

III./ PPO number / or a photocopy of the PPO

Make your representation brief and short.